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..:: FAQs |
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1. How does company
ensure that data is secure and safe?
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The company has a
security policy that has been drawn
up in line with BS7799 (industry
standard recommended best practice).
The security policy is owned by the
Information Security Officer in the
Pakistan office, who ensures its
implementation and reports directly
to the board of directors.
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2. What measures are in
place to prevent confidential and
personal data
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falling into the wrong hands?
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Each employee is given a copy
of the security policy and is made
aware of the importance of adhering
to it. The security officer ensures
that procedures laid down in the
security policy are followed by all
staff members. In addition following
controls are in place to protect
data confidentiality and security:
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Staff are not
allowed to take any data
off-site.
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Disk drives
on all computers are disabled to
ensure data cannot be stored on
a disk and taken off site.
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All staff are
issued with a unique user id and
passwords. The passwords are
changed on a regular basis and
all staff are required to keep
passwords confidential.
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All staff
members are made aware of the
Data Protection Act requirements
and any personal data printed is
shredded on the office premises
if no longer required.
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Back up data
stored off site is fully
encrypted with the decryption
key known only to the IT
Director and one senior manager
in the company.
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3. How does company protect
data against unauthorised access from
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outside? |
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Data transfer
to and from our data server is fully
encrypted using 128 bit encryption.
Firewalls and Anti virus software is
installed on all computers and main
server to ensure protection against
computer viruses and malicious
attacks.
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4. How secure are the back
office premises? |
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Back
office is guarded 24 hours by an
armed security guard. Only
authorised personnel are allowed
into the office premises.
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5. Is there a Disaster
Recovery plan in place? |
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There is a fully documented disaster
recovery plan in place to ensure if
there were any serious problems with
the server the data can be restored
quickly and in an efficient manner.
Backups are taken daily and weekly
back ups are stored offsite. These
backups are fully encrypted and only
Digital Accounts IT Manager or a
Director can decrypt them. Backups
are restored frequently to make sure
these are in workable condition.
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